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Customer support, and for Apple or beats Device Repair

Contact Us

345 Danforth Ave

Toronto, ON M4K 1N7
2-1960 Queen Street East

Toronto, ON M4L 1H8
Roncesvalles (formerly BloorWest Apple Specialist)
381 Roncesvalles Ave

Toronto, ON M6R 2M8

If you need us to repair or service an Apple or beats device, please fill out one of our convenient service request forms:

For Riverdale customers:

For Beach customers:

For Roncesvalles customers:

1 Tech support
1.1 What kind of support do we offer for Macs?
We are an Apple Authorized Service Provider that honours all AppleCare in-warranty repairs for Macs, iPhones, iPads, iPods and Apple TVs.

For Out-of-Warranty Mac repairs we collect a $99.00 plus tax diagnosis fee. Usually takes 1-3 business days to diagnose.

For Out-of-Warranty iPhone/iPad/iOS repairs we collect a $30.00 plus tax diagnosis fee. Usually takes 24 hours to diagnose.

How to prepare for your iPhone/iPad/iPod touch Service

Yes we do iPhone battery replacements when they qualify. It's $65.00 plus tax if you are eligible. There's some homework to do first though:

- Backup your iPhone (you might not get this specific iPhone back as not all batteries come out safely)
- Turn off Find My iPhone (in iCloud)
- Ensure iPhone has no liquid, physical or bezel damage
- Ensure iPhone has all original Apple parts

Not all batteries come out of the iPhone safely and if that's the case we/you have to wait 1-2 business days for Apple to ship a replacement to us. Plan for 7 hours and possibly up to 48 hours to be without your iPhone.
 We also perform:
Data Transfers (PC & Mac)
Data Recovery
Hard Drive & Memory Upgrades for Vintage Macs
Software and Operating System Upgrades
​On-Site Set-up
​Malware Removal
Vend POS Set-up & Installations 
Data Recovery

Sometimes a hard-drive needs to be sent to a hard-drive hospital for data rescue. We recommend two:

OnTrack Data Recovery
Mail-in your hard-drive locally for data recovery. 

Contemporary Computers
Call 1-877-724-9000 to make an appointment to drop-off to their Queen St East location.