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Customer support, and for Apple or beats Device Repair

Contact Us

 
RiverdaleMac
345 Danforth Ave

Toronto, ON M4K 1N7
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BeachMac
2-1960 Queen Street East

Toronto, ON M4L 1H8
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Roncesvalles (formerly BloorWest Apple Specialist)
381 Roncesvalles Ave

Toronto, ON M6R 2M8
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If you need us to repair or service an Apple or beats device, please fill out one of our convenient service request forms:

For Riverdale customers:

For Beach customers:

For Roncesvalles customers:

1 Tech support
1.1 What kind of support do we offer for Macs?
We are an Apple Authorized Service Provider that honours all AppleCare in-warranty repairs for Macs, iPhones, iPads, iPods and Apple TVs.

For Out-of-Warranty Mac repairs we collect a $99.00 plus tax diagnosis fee. Usually takes 1-3 business days to diagnose.

For Out-of-Warranty iPhone/iPad/iOS repairs we collect a $30.00 plus tax diagnosis fee. Usually takes 24 hours to diagnose.

How to prepare for your iPhone/iPad/iPod touch Service https://www.youtube.com/watch?v=pmrL68GqcWw

Yes we do iPhone battery replacements when they qualify. It's $65.00 plus tax if you are eligible. There's some homework to do first though:

- Backup your iPhone (you might not get this specific iPhone back as not all batteries come out safely)
- Turn off Find My iPhone (in iCloud)
- Ensure iPhone has no liquid, physical or bezel damage
- Ensure iPhone has all original Apple parts


Not all batteries come out of the iPhone safely and if that's the case we/you have to wait 1-2 business days for Apple to ship a replacement to us. Plan for 7 hours and possibly up to 48 hours to be without your iPhone.
 
 We also perform:
Backups
Tune-ups
Data Transfers (PC & Mac)
Data Recovery
Hard Drive & Memory Upgrades for Vintage Macs
Software and Operating System Upgrades
​On-Site Set-up
​Malware Removal
Vend POS Set-up & Installations 
Data Recovery

Sometimes a hard-drive needs to be sent to a hard-drive hospital for data rescue. We recommend two:

OnTrack Data Recovery
Mail-in your hard-drive locally for data recovery. 

Contemporary Computers
Call 1-877-724-9000 to make an appointment to drop-off to their Queen St East location.